Redi2 EU Privacy Policy
Your privacy is very important to us. Accordingly, we have developed this policy for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our EU privacy policy.
What data do we collect?
Redi2 Technologies collects the following data
How do we collect your data?
We collect data and process data when you:
Redi2 does not receive your data indirectly from other sources
How will we use your data?
Redi2 collects your data so that we can:
Redi2 will not share your data with partner companies so that they may offer you their products and services.
How do we store your data?
Redi2 securely stores your data in hosted operations that are SSAE18 and PCI compliant using encryption in transit and encryption at rest.
Redi2 keeps your data based on data retention policy and contractual agreements. If an agreement has ended, Redi2 follows its data destruction policy with certified destruction letters that are available upon request.
Marketing
Redi2 does not use the data received from you via SFTP for marketing materials.
Redi2 does use data received from https://redi2.com for internal marketing to keep you informed on happenings at Redi2. No information is shared outside of Redi2.
What are your data protection rights?
Redi2 wants you to be aware of your data protection rights.
Every user is entitled to the following:
| Data Protection Rights | Description |
| The right to access | You have the right to request copies of your personal data from Redi2. We may charge a fee for this service.
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| The right to rectification | You have the right to request that Redi2 correct any information you believe is inaccurate. You also have the right to request Redi2 to complete the information you believe is incomplete. |
| The right to erasure | You have the right to request that Redi2 erase your personal data, under certain conditions. |
| The right to restrict processing | You have the right to request that Redi2 restrict the processing of your personal data, under certain conditions.
|
| The right to object to processing | You have the right to object to Redi2’s processing of your personal data, under certain conditions.
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| The right to data portability | You have the right to request that Redi2 transfer the data that we have collected to another organization, or directly to you, under certain conditions. We may charge a fee for this service. |
If you make a request, Redi2 has one month to respond to you. If you would like to exercise any of these rights, please contact us via email (info@redi2.com) or by phone.
Call us at:
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
For further information, visit allaboutcookies.org.
Redi2 uses cookies in a range of ways to improve your experience on our website, including:
There are several different types of cookies. Our website uses the following cookies per function and product:
| Product | Function | Name | Description |
| Wealth Manager | Functionality | User-input (Session ID) | To keep track of current user sessions with an expiration of 15-minutes for inactive sessions |
| Wealth Manager | Functionality | User-login (Session ID) | To keep track of the time a user logged into the system |
| BillFin | Functionality | User (Session ID) | To keep track of current user sessions with an expiration of 15-minutes for inactive sessions |
| BillFin | Load Balancing | Load Balancing (Session ID) | Load balancing for load availability zones |
| BillFin | Security | Security (Session ID) | Web Application Firewall (WAF) security cookies |
| Revenue Manager | Functionality | Authentication (Session ID) | To keep track of current user sessions with an expiration of 30-minutes for inactive sessions |
| Revenue Manager | Performance | Data (Session ID) | Used to keep track of any session related data on the server. Session timeout is currently set to 30 minutes. |
| Revenue Manager | Security | Security Verification ID (Session ID) | An anti-forgery token used to prevent CSRF attacks |
| Redi2.com | Preference | Language (Persistent ID) | To keep track of preferred language for current and future visits to the website. |
| Redi2.com | Analytics | GID Analytics (First-Party) | To keep track of number of visitors, the source where they came from, and the pages visited in an anonymous form. |
| Redi2.com | Analytics | GA Analytics (First-Party) | To keep track of visitor, session, and site usage for the site’s analytics report. The cookies store information anonymously and assigns a randomly generated number to identify unique visitors. |
| Redi2.com | Functionality | Addthis (First-Party) | Used to updated count if you share a page and return to it before our share count cache is updated. |
| Redi2.com | Advertisement | Geolocation (First-Party) | To keep track of geolocation with randomly generated number to identify unique visitors. (1 year) |
| Redi2.com | Advertisement | Support cookies (First-Party) | Used to determine if the users’ browser supports cookies (15 minutes) |
| Redi2.com | Functionality | Functionality (First-Party) | Used to enable LinkedIn functionalities on the page. |
You can set your browser not to accept cookies, and or remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
The Redi2 website contains no links to other websites. Redi2’s privacy policy applies only to our website(s).
Redi2 keeps its privacy policy under regular review and places updates on this web page. This privacy policy was last updated on October 10, 2019.
If you have any questions about Redi2 privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Call or email us at:
| BillFin | 844-518-7873 | support@billfin.com |
| Revenue Manager | 844-966-8482 | support@redi2.com |
| Wealth Manager | 877-668-4824 | wm-support@redi2.com |
Should you wish to report a complaint or if you feel that Redi2 has not addressed your concern in a satisfactory manner, you may contact the Federal Trade Commission.
Email: antitrust@ftc.gov
Address
Office of Policy and Coordination
Room CC-5422
Bureau of Competition
Federal Trade Commission
600 Pennsylvania Avenue, NW
Washington, DC 20580
Telephone: (202) 326-3300
Register online or place an inquiry for any of our products or services by selecting request a demo at the following links:.
https://redi2.com/revenue-manager/
https://redi2.com/wealth-manager/
You may want to provide feedback. Voluntarily provide feedback via email at:
Concerning your privacy, Redi2 will do the following:
Definitions
Persistent cookies — these cookies remain on a user’s device for the period of time specified in the cookie.
Session cookies — these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.
First-Party cookies – these cookies associate with the domain of the page.
At Redi2, we are passionate about making billing better for financial services firms. As we do so, our clients become more successful at servicing their clients. This outcome has earned Redi2 the confidence of many of the world’s leading financial institutions.